Shipping Policy
Thank you for visiting and shopping at eternalbeautyamerica.com
Following are the terms and conditions that constitute our Shipping Policy.
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Domestic Shipping Policy
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We do not ship to a shipping address that is different from the billing address.
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Shipment processing time
Most orders are processed same day if placed before 2 pm EST Monday - Friday; on Saturday - before 10 am EST or sometimes we are not processing orders on Saturday until next business day.
Shipping time is an estimate, not guaranteed.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing any problem with your order or address, we will contact you via email or telephone.
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Shipping rates & services
Shipping charges for your order will be calculated and displayed at checkout.
Contact us if you have any questions with Express shipping inquires.
Shipping time is an estimate, not guaranteed.
Delivery delays can occasionally occur not by our fault.
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
eternalbeautyamerica.com ships to addresses within the U.S., and U.S. Territories addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours.
Customs, Duties and Taxes
eternalbeautyamerica.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages or lost packages
eternalbeautyamerica.com is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier and file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If your package was lost during the shipment - please, file a claim with shipping carrier.
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Incorrect or insufficient address
This is a customer's responsibility to provide the correct shipping address.
Message us through our chat, provide your order number and correct shipping address.
If your package was returned to us because of insufficient address, we will send you an invoice for the shipping cost and we will re-ship your returned package.
International Shipping Policy
We ship within the United States only.
- If you have any questions, please contact us eternal.beauty.america@gmail.com
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