Shipping Policy
Thank you for visiting and shopping at eternalbeautyamerica.com
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed same day if placed before 2 pm EST Monday - Friday; on Saturday - before 11am EST. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing any problem with your order or address, we will contact you via email or telephone.
Shipping rates & services
Shipping charges for your order will be calculated and displayed at checkout.
Contact us if you need Express delivery or if you have any questions with shipping inquires.
Delivery delays can occasionally occur not by our fault.
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
eternalbeautyamerica.com ships to addresses within the U.S., and U.S. Territories addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
eternalbeautyamerica.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
eternalbeautyamerica.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier and file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If your package was lost during the shipment - please, file a claim with shipping carrier.
International Shipping Policy
We are shipping outside the U.S. limited countries. United States International Priority shipping and UPS are available. If you have any questions regarding shipping cost, please contact us ( eternal.beauty.america@gmail.com) for shipping quote to place your order.
We ship to Australia, Austria, Belgium, Canada, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Sweden, Switzerland, UK.